FAQs
Monday – Saturday: 8:00 am – 4:00 pm
Sunday: Closed
We do accept orders after hours via email and on our social media pages
Yes, we deliver island wide within 24 hours. For a small fee, we deliver to the Capital district (Road Town), this includes orders to the ferry for neighboring Islands (Virgin Gorda & Anegada). Deliveries to JVD will be on Wednesday’s.
Presently we do not ship outside the British Virgin Islands, However clients in the USVI can place orders and we will deliver to the ferry arriving in Charlotte Amalie.
Yes we do, presently offering Tele-Veterinary Consultations. Walk in Clinic slated by March 2021.
Dr. Laura Hutchinson and Dr. Samantha Matthews.
Safety of our staff and other pets at our facility is paramount. For this reason, aggressive/ skittish dogs are not allowed. In cases of aggression after check in Owners will be contacted to collect their Pet and will be subject to one day’s fee.
For grooming services, payment is required upon completion of service. There is no Credit on Grooming, and there are no exceptions made
Unfortunately credit is not offered at Pet Planet VI at this time. The staff is not permitted to make exceptions to this Policy.
Provided our vendors supply it, yes, we will.